Terms and Conditions

Effective Date: 01. March 2025

1. Introduction

Welcome to essence of nutrition ("we," "our," "us"). These Terms and Conditions govern your use of our website essenceofnutrition.co.nz and the purchase of any products or services from us. By accessing or using our website, you agree to comply with these terms.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have obtained parental consent to use this site. You must provide accurate information when creating an account or making a purchase.

3. Products and Services

• We offer nutrition supplements and related products for sale.

• All product descriptions, images, and prices are subject to change without notice.

• We do not guarantee that our products will be suitable for your specific needs. Always consult a healthcare professional before use.

4. Orders and Payments

• All orders are subject to availability and acceptance.

• Prices are listed in New Zealand Dollars (NZD) and include applicable taxes.

• We accept payment via Bank transfer and PayPal (credit/debit card).

• We reserve the right to cancel or refuse any order at our discretion.

5. Shipping and Delivery

• We aim to process and dispatch orders within 5-10 business days.

• Delivery times are estimated and may vary.

• We are not responsible for delays caused by third-party couriers or customs.

6. Returns and Refunds

• We don't accept returns of any supplements. We accept returns of the chief nutrition range within 10 days of purchase if the product is unopened and in its original packaging.

• Refunds will be processed once the returned item is inspected.

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

7. Health Disclaimer

• The information on this website is for educational purposes only and is not a substitute for professional medical advice.

• Our products are not intended to diagnose, treat, cure, or prevent any disease.

• Always seek medical advice before starting any new supplement regimen.

8. Intellectual Property

• All content, including text, images, logos, and trademarks, is the property of essence of nutrition and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability

• We are not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.

• Our liability is limited to the purchase price of the product in question.

10. Changes to Terms

• We may update these Terms and Conditions at any time without prior notice.

• Continued use of our website constitutes acceptance of any changes.

11. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at essenceofnutritionnz@gmail.com.